How do payments work?
We require a 50% downpayment. This secures your spot on our production calendar. Your second payment (25%) is due the week of production. And your final payment (25%) is due the week of completion. You may pay by credit card or Paypal.
What do I need to have ready before we start?
Nothing. Within 24 hours of hiring us you'll receive a digital Welcome Kit that will include simple instructions for how to get started on your project prep-work.
How does your design process work?
Most people feel really scattered when it comes to design. They'll tell us, "I don't know what I like," or "I like this style and that style!" We totally understand. That's why we take the time to examine your homework closely. We'll look for themes in your style preferences that you're perhaps unaware of. We'll take into consideration your personality, industry, and most importantly your what your customers need to see so they can feel instantly connected with and excited about your brand.
Since design possibilities are as infinite as stars in the sky, we'll present three preliminary design concepts that we feel authentically express your brand from three unique angles. One will resonate strongest (one always does). It may be perfect as is or it may point us in the right direction...in which case, we'll begin the revision process to sculpt it to perfection. Our brand process includes three sets of design revisions. If you require more revisions, we'll be happy to oblige at our regular hourly rate ($75 /hour).